Privacy Policy
Please note that the Privacy Policy was last revised on August 20, 2023
1. General
At AltMind, we take your personal or client information seriously, and that's why we've put together this Privacy Policy. This policy is here to explain how we collect, use, and share the information. It covers AltMind websites, mobile apps, VR apps, and related services (referred to as the "Service"). By using the Service, you agree to let AltMind collect, use, and share your personal information according to the terms laid out in this Privacy Policy.
2. Information We Collect
When you use the Service, AltMind may collect the following personal or client information about you or your client.
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a. Account Registration
When signing up for an AltMind account, you may share your age and email address with us. In certain countries, you might also provide your phone number. Alternatively, you can create an AltMind account using specific social logins, like Google and Facebook. If you choose this option, AltMind could receive details about you from your chosen social login provider. This might include your email address and contacts.
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b. Profile Page & User-Generated Content
Once you've successfully registered for your AltMind account, a dedicated profile page will be created for you, referred to as your "Profile." This Profile gathers information you provide, which includes details like your name, username, bio, and profile picture - collectively termed "User-Generated Content." It's important to note that your age, phone number, and email address are not categorized as User-Generated Content within the framework of this Privacy Policy.
For quality control purposes, AltMind retains the right to scan or review any User-Generated Content, and in certain cases, your User-Generated Content might be shared with a third-party service provider.
c. Activity Data
As you use the Service, we might generate data about your interactions with it. This data can encompass details like your browser and device information, log data, as well as your IP address. Furthermore, we'll also produce data that reflects your engagement in various activities carried out on the Service.
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d. Cookies
Upon visiting the AltMind website, specific information is retained from your browser through the use of cookies. A cookie, which contains data linked to your user profile, is stored on your device. These cookies include session ID identifiers that validate user logins. Should you prefer not to have your information gathered via cookies, most web browsers offer a straightforward method to opt out or authorize cookie usage. Nevertheless, please be aware that cookies might be essential for delivering specific functionalities provided by the website (such as personalized content). For further details on cookies and their management, please refer here.
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e. Google Analytics
We use Google Analytics, a web analytics solution that aids us in comprehending user interactions with our website and apps. Similar to various other services, Google Analytics utilizes first-party cookies to monitor user engagements. In our context, these cookies gather data pertaining to user interactions with our site. The insights derived from this data assist us in generating reports and enhancing the overall quality of our website. It's important to note that these reports focus on website and app trends and do not reveal the identities of individual visitors. If you wish to exclude yourself from Google Analytics tracking, you have the option to install Google's browser add-on, which can be found here.
2. How We Process Your Information
AltMind may process your personal information according to the following legal bases: to provide products or services you request, to promote AltMind’s legitimate interests, to comply with legal obligations, and with your consent. In particular, AltMind may process and share your personal information in the following ways:
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a. Providing and improving the Service
AltMind will process your personal information to deliver and enhance the Service. This entails utilizing the details you provide to manage your Profile and treatment trajectory, identify and fix glitches/bugs, undertake research, and provide customer service to you.
In the pursuit of delivering and enhancing the Service, AltMind might collaborate with third parties. These external entities could include hosting providers like Amazon Web Services, search engine providers such as Google, assistance providers like ZenDesk, and payment processors such as Stripe. Furthermore, AltMind might also share your information with third-party vendors who contribute to product features like AI.
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b. Communicating with you
AltMind will utilize the email address or phone number you provide to send you messages falling into the following categories:
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Essential messages crucial to the functioning of the Service.
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Notifications concerning modifications to the Service or its products.
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Introductions to new AltMind products, services, promotions, or research prospects.
c. Complying with laws and preventing harmful activities
AltMind might handle and disclose personal information when compelled by legal demands, like subpoenas or court orders. Disclosure of personal information by AltMind could also occur in situations where we perceive it as necessary to adhere to legal obligations, safeguard our rights or assets, prevent fraud or illicit activities, aid law enforcement, or avert imminent harm. This may encompass sharing such information with other entities, legal representatives, representatives, or governmental bodies.
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d. Anonymous information
AltMind retains the right to process aggregated, de-identified, or other forms of information rendered anonymous or anonymized, for various objectives. This type of information does not fall under the category of personal information.
3. Data Retention
As a general practice, AltMind will retain your personal information until such time as your account is deactivated. Nonetheless, there might be instances where Duolingo needs to extend the retention period for specific information. This could be essential for ensuring the provision of our Service, safeguarding our legitimate interests or those of third parties, adhering to legal mandates, addressing disputes or legal claims, investigating instances of Service misuse or disruption, or fulfilling contractual obligations. Moreover, we might choose to retain anonymized data indefinitely.
4. Do Not Track
The Service is not designed to respond to “do not track” signals sent by some browsers.
5. Data Transfer
AltMind operates from the United States and conducts data processing within the United States. It's important to note that the data protection standards in the United States may not be on par with those of your home jurisdiction. In some cases, AltMind might transfer user data from locations outside the United States to the United States.
6. Privacy Policy Updates
We reserve the right to revise our Privacy Policy in order to accurately represent our evolving information practices. In the event of any changes, we will provide a notice regarding the modifications to this Privacy Policy on the Website, at least seven (7) days prior to implementing the changes. The date of the last revision to these terms will be clearly stated at the bottom of the Privacy Policy. The updated Privacy Policy will come into effect at the conclusion of the seven (7) day period.
7. Supplemental Terms in Certain Jurisdictions
Certain jurisdictions may necessitate additional privacy policies or local regulations that pertain to the Service. For users located within these jurisdictions, any relevant supplemental privacy policies and local laws will hold greater significance than this Privacy Policy in case of conflicts.
8. Contact Us
AltMind’s headquarter is located within the United States at:
AltMind, Inc.
447 Sutter St, Ste 405
San Francisco, CA 94158
United States of America
For all data privacy inquiries and any questions or concerns you have about this Privacy Policy, please contact us at privacy@altmind.tech
Last revised on August 20th, 2023